These Terms & Conditions govern your use of the promasteraz.com website and the appliance repair services provided by Phoenix Promasters Repairs LLC, operating as ProMaster Home and Commercial Repairs ("ProMaster," "we," "us," or "our"). By booking a service or using this website, you agree to these terms.
Services
ProMaster provides diagnostic and repair services for residential and commercial appliances, including refrigerators, freezers, ranges, ovens, washing machines, dryers, and dishwashers, across the Phoenix metro area.
Scheduling & Cancellations
Appointments can be booked by phone or through our online booking system. We ask that you provide as much notice as possible if you need to reschedule or cancel a service call so we can offer that time slot to another customer.
Pricing & Payment
We provide transparent, upfront pricing before any repair work begins. No hidden fees. Payment is due upon completion of the service unless otherwise agreed in writing.
Parts & Labor Warranty
We offer a comprehensive warranty on all parts and labor. If the issue persists, or if a part we installed fails within the warranty period, we will return to make it right at no additional charge.
Customer Responsibilities
Customers are responsible for providing our technicians with safe and reasonable access to the appliance and property at the scheduled appointment time.
Limitation of Liability
ProMaster is not responsible for pre-existing damage, cosmetic wear, or issues unrelated to the repair performed. Our liability for any claim related to our services is limited to the amount paid for that service.
Use of This Website
The content on promasteraz.com is provided for general informational purposes about our services and service areas. We reserve the right to update or correct information on this website at any time.
Governing Law
These terms are governed by the laws of the State of Arizona, without regard to its conflict of law principles.
Changes to These Terms
We may update these Terms & Conditions from time to time. Continued use of our website or services after changes are posted constitutes acceptance of the updated terms.
Contact Us
Questions about these terms can be directed to contact@promasteraz.com or (602) 833-2095.