Phoenix Promasters Repairs LLC, operating as ProMaster Home and Commercial Repairs ("ProMaster," "we," "us," or "our"), operates the website promasteraz.com. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or services.
Information We Collect
When you book a service or request a quote, we may collect your name and phone number, email address (optional), service location, and details about the appliance issue you're experiencing.
How We Use Your Information
We use the information you provide to schedule appointments and deliver repair services. This information is stored in our customer relationship management (CRM) system to manage appointments, send service updates, and maintain repair history for warranty documentation.
How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. Your information is only shared with our CRM software provider and may be used for spam detection services.
Data Retention
We retain customer contact information and service history to support long-term customer relationships and warranty tracking.
Your Rights
You may request an exported file of your personal data or request deletion of your data, except where we are required to retain it for administrative, legal, or tax purposes.
Cookies
Comment-related cookies on this site are optional and, if accepted, persist for one year for your convenience.
Contact Us
If you have questions about this Privacy Policy, contact us at contact@promasteraz.com or (602) 833-2095.